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Position Details

Employment Type:
Full-time (30+ hrs/week)/FULLTIME
Location City:
Mesa
Location State:
AZ
Work Location Type:
Hybrid
WHO WE ARE AND WHAT WE DO:

Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

POSITION SUMMARY:
  • Monitor imaging systems and worklists, escalating issues per established procedures
  • Ensure exam accuracy and completeness; run required operational reports
  • Communicate effectively with radiologists, physicians, and client teams
  • Handle incoming support calls and make outbound calls as needed (non-sales)
  • Perform data entry and maintain clear documentation and communication with team members
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
  • Background in Service Desk, Technical Support, Call Center, or Customer Service roles
  • Strong verbal and written communication skills with a problem-solving mindset
  • Ability to work independently in a fast-paced, continuously evolving environment
  • Proficiency in Microsoft Office Suite and ability to follow documented procedures
  • Familiarity with medical terminology, PACS, and EHR/EMR systems preferred
WHY RADIOLOGY PARTNERS:
  • Competitive benefits package – eligibility begins the month after hire with tiered options
  • Compensation reviews and career growth opportunities
  • Flexible schedules to support work-life balance
  • Generous PTO plans and paid holidays
  • Proudly Certified as a Great Place to Work for Five Consecutive Years
COMPENSATION:
The hourly range for this position is $18.50–$21.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, and geographic location. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and make a meaningful impact on the patients we serve and the healthcare system overall. Diversity is a key source of strength, and we strive to foster a culture that empowers every teammate’s voice.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-Verify.

Beware of Fraudulent Messages:Radiology Partners will never request payment, banking, or other financial information in exchange for interviews or as part of the hiring process. All communication will come from an email address ending in @radpartners.com. If you suspect fraudulent activity, please contact Talent@radpartners.com