Radiology Partners

POSITION SUMMARY:

Radiology Partners is seeking a Client Relations Partner accountable for building and managing relationships with client billing teams, managing special projects for Revenue Cycle, and working closely with internal and external billing teams. Encourages communication in the workflow for continuous improvement. The position will focus on managing relationships with billing teams, reviewing metrics and implementing special projects for Revenue Cycle process improvement.

WHO WE ARE AND WHAT WE DO:

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. 

WHY RADIOLOGY PARTNERS: 

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. 
• Compensation Reviews, Career Growth Opportunities 
• Flexible Remote Schedules 
• Generous PTO Plans and Paid Holidays 
• Proudly Certified as a Great Place to Work for Five Consecutive Years

POSITION DUTIES AND RESPONSIBILITIES:

• Manage relationships with client billing contacts, serving as the primary point of contact for questions and resolving payment issues.
• Review key revenue cycle metrics and collaborate with internal and external billing teams to improve results and implement process improvement initiatives.
• Liaise between cross-functional teams to ensure optimal service delivery and client satisfaction.
• Coordinate resolution of claims processing and billing issues, ensuring compliance with state and federal laws and regulations.
• Lead the development and execution of special projects and the planning and coordination of meetings.
• Coordinate resolution of issues and concerns regarding claims processing and billing issues
• Maintains knowledge of and ensures compliance with state and federal laws, regulations for Medicare, Medicaid, managed care and other third party payers
• Manage multiple clients at once
• Works with clients to solve difficult payment problems including claims processing and billing issues across the revenue cycle as well as escalated patient complaints.
• Lead the planning and coordination of meetings
• Performs other duties as assigned.
  

KNOWLEDGE, SKILLS, AND ABILITIES

• Radiology Revenue Cycle and Billing experience is preferred
• Excellent inter-personal, verbal, and written communication skills 
• Advanced computer skills and proficiency in MS Excel and PowerPoint required; intermediate skills in MS Word and Outlook required 
• Demonstrated ability to successfully lead process improvement projects 
• Excellent relationship building skills and aptitude for working collaboratively with cross-functional groups 
• Strong communications skills; ability to listen attentively and to communicate information clearly and effectively 
• Self-starter with high degree of drive, initiative, and follow through

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE 

• B.A. or B.S. in Business Administration or related field preferred.
• 5+ years of supervisory experience in revenue cycle management in a high-volume environment. 
• 2+ years of experience in an A/R consulting role. 
• Knowledge of healthcare reimbursement, medical billing, CPT/ICD9/ICD10 coding, and financial reporting.
• Proficiency in MS Excel, PowerPoint, Word, and Outlook.

COMPENSATION 

The salary range for this position is $60,000-$70,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. 

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. 

Radiology Partners participates in E-verify.. 

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com  to notify our team.