Radiology Partners

Summary

The Radiology Operations Planning Analyst supports complex hospital practices by developing and maintaining a Capacity Demand Model (CDM) for the assigned practice. Working off that CDM, the analyst obtains clinician availability each month and ensures that hospital clinician schedules are properly prepared in a timely manner. The analyst may be expected to recruit part-time clinicians depending on the practice and are expected to fill all open shifts and emergency openings as they arise.

Essential Duties and Responsibilities

•        Develops and maintains Capacity Demand Model (CDM) as the foundation for managing and filling the radiologist schedule/capacity plan.

•        Understands and analyzes facility contract requirements to identify available clinical resources for a site.

•        Works with Site Management directly or indirectly to compose standard number of clinician schedules based on assigned contracts and needs in a way that meets schedule requirement while minimizing excess compensation.

•        Tracks and monitors performance metrics, budget, and assists management in compiling reports as needed.

•        Travels locally to various practice locations to develop strong relationships with clinicians.

•        Maintains and enhances relationships to understand their needs and gain commitments to fill needed shifts. Networks and leverages relationship to persuade and influence clinicians to take on additional shifts.

•        Participates in establishing, implementing, and monitoring of scheduling protocols and guidelines.

•        Explains processes, tracks performance and adherence to guidelines to ensure department and individual success.

•        Negotiates schedules, enters into company data base, and distributes as necessary within established deadlines; reconciles and tracks work hours for all clinicians and submits information to payroll for processing; and provides various reports to management as requested on a timely basis.

•        Works with scheduling team to reduce use of locums and premium pay clinicians.

•        Keeps Site Management apprised of schedule status on a regular basis, engaging their support as needed.

•        Escalates locums and premium pay clinician scheduling requests to appropriate clinical and operation leaders for approval.

•        Educates clinicians on scheduling protocols and guidelines.

•        Provide guidance to other schedulers.

•        Acts as resource or expert for others to assist in training and problem solving.

•        Establish strong relationships with internal and external team-members. Work closely with credentialing, enrollment, recruiting, payroll, or client administration to communicate schedules.

•        Ensures new clinician has completed all required steps before scheduling the first shift and communicates schedule status or problems.

•        Collaborates with operational team members to brainstorm issues, establish best practices and new approaches, problem solves and provides support in filling shifts.

•        May work the on-call on a rotational basis, to cover evening, weekend, or holiday emergencies. Communicates problems to operations and site management as necessary.

Qualifications

•        Demonstrates sense of urgency, flexibility and a positive approach to problem solving within our fast- paced environment.

•        Able to deliver high level customer service in a complex and high paced environment

•        Ability to show independent thinking, analysis and problem solving

•        Demonstrated proficiency in scheduling and managing large complex workloads

•        Strong communication and negotiation skills

•        Developing strong relationships via the phone, text, and electronic methods

•        Detail oriented and able to multi-task

•        Team player, able to collaborate with and support others

Education/Experience

•        Bachelor's degree is preferred, or 4 years of equivalent experience.

•        3 years scheduling or related experience is required.

•        Experience with analyzing complex scheduling, labor or workforce management situations and driving solutions

•        Proficient in MS Office products

•        1 year of experience in scheduling system

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages:

Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com to notify our team.