Radiology Partners

POSITION SUMMARY
The Radiologist Support Center Workforce Coordinator plays a critical role in managing real-time workflows across call and worklist queues to ensure service levels and staffing are optimized. This position supports both internal and vendor communications, monitors key performance metrics, and helps drive daily operational excellence. Success in this role requires a high level of focus, adaptability, and consistent execution in a dynamic environment. The coordinator is a vital link in maintaining efficiency, supporting staff, and improving the overall performance of the Clinical Call Center.

Shift: M-F 10:30PM- 7:00AM est

WHO WE ARE AND WHAT WE DO
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. Learn more at radpartners.com and connect with us at @Rad_Partners.

WHY RADIOLOGY PARTNERS AND/OR DEPARTMENT:

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from
• Compensation Reviews, Career Growth Opportunities
• Flexible Remote Schedules
• Generous PTO Plans and Paid Holidays
• Great Place to Work Certified

• Monitor and manage all call and worklist queues in real time, ensuring service levels, attendance, and adherence are maintained
• Support Clinical Call Center strategic scheduling, workflow reporting, and documentation
• Review key metrics to identify trends, develop reporting tools, and implement process improvements
• Adjust staffing assignments and escalate workflow needs to leadership as appropriate
• Foster team collaboration, communicate effectively, and support workforce morale and productivity

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

• Associate Degree, GXMO Certification, or equivalent professional experience required; Bachelor’s Degree and/or ARRT Certification preferred
• 1+ years in a Radiologist Support or related operations role
• Intermediate to advanced Microsoft Excel and Office skills
• Strong communication, organization, and real-time decision-making abilities
• Proven ability to adapt in fast-paced, high-demand environments

COMPENSATION
The salary range for this position is $56,000-$60,000. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, and geographic location. This role is also eligible for an annual discretionary bonus.

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-Verify.