Radiology Partners

practice OVERVIEW

Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients.  With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners.  We serve our clients with an operational focus, and, above all, a commitment to quality patient care.  Our mission is To Transform Radiology.

Position Summary

Radiology Partners is seeking an Operations Coordinator who will perform a full range of clinical, secretarial, and administrative duties. Requires clinical training or experience and some knowledge of the unit's operational procedures. The Operations Coordinator will perform departmental support functions such as operating a multi-telephone line system, entering data into information systems, or other administrative duties similar in nature.

Position Duties and Responsibilities

• Prepare patients for their practitioner visit or procedure by reviewing medical, surgical, and social history, reviewing medications, and taking vital signs
• Answer questions patients may have about the procedure, pre-operatively or post-operatively when appropriate
• Answer clinical calls from patients and referrers regarding procedures and follow-up care, and triage to PA as needed
• Keep IR clinic rooms stocked with all necessary supplies
• Handle all incoming phone calls from Hospital support staff wanting to speak to a radiologist regarding procedures/reports
• Obtain pre-authorizations and scheduling of surgical procedures as needed
• Respond to insurance and other third-party inquiries
• Assist Medical Records in the completion of studies
• Coordinate with Interventional Radiology on scheduled procedures for radiologists
• Schedule and organize on-boarding of new physicians with IT dept. for PACS training, identification process, badge access, and parking passes
• Monitor exceptions for missing studies through hospital EMR. Contact IT support to correct issues with studies that are locked or missing
• Communicate to radiologist of any missing reports and/or any outstanding studies that need dictation or addendums
• Greet/check-in IR patients, schedule outpatient studies, follow-up calls and appointments at both IR clinic locations
• Assist in obtaining CPT and ICD 10 codes for  business office and referring physicians
• Assist with any items that billing dept. may need for billing purposes
• Help support physicians, patients and referrers with administrative duties which may arise

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

·        1-2 years of Medical Assisting and Clerical experience

·        Experience in MS Word, Excel, and PowerPoint software

·        Bilingual (English/Spanish) preferred.

• Ability to learn and retain information regarding medical care and procedures