Radiology Partners

PRACTICE OVERVIEW
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Our support team is a vital force within the practice, using their gifts and talents to improve the overall healthcare experience. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

Current available shift: 1:30p-12a (Friday - Monday) EST - This is a Full-Time position.
 
POSITION SUMMARY
Radiology Partners is seeking a Clinical Communications Specialist to join our CORE Team. You will be the primary point of contact for over 1,000 radiologists as well as referring physicians, technologists, caregivers, and patients. You will also be responsible for relaying urgent and non-urgent medical results across multiple hospital systems.
 
POSITION DUTIES AND RESPONSIBILITIES
•    Problem solving for Radiologists, technologists, referring physicians, and patients from a call center environment
•    Facilitating call patching from referring physicians to radiologists and radiologists to referring physicians
•    Call STAT reads and pertinent positives to our referring physicians on behalf of our radiologists to a health care professional who is accountable for the patient
•    Answer general questions around reporting and tests (as appropriate and within HIPAA guidelines)
•    Gather data and combine feedback on Technicians and Radiologists for quality training purposes. 
•    Send faxes to referring physicians
•    Follow up with healthcare professionals regarding requests made on behalf of Radiologists
•    Updating PACS and reporting system when appropriate
•    Trouble shooting with leadership and Operations team
 
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE 
•    ARRT, GXMO certifications OR Rad Assistant experience required
•    Minimum 2 years Radiology technology experience required
•    Medical terminology and previous healthcare experience are a must
•    Prior experience with EMR and PACS systems required
•    Candidates must have exceptional customer service skills
•    Exceptional communication skills – verbal and written
•    Technical in nature with the ability to multi-task and work independently with a high sense of urgency
•    Microsoft Office Suite including Excel, Word, PowerPoint and Outlook
 
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

The hourly range for this position is $17.00 - $24.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location, etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.