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Position Details

Schedule/Shift:
Day/1st Shift
Employment Type:
Full-time (30+ hrs/week)/FULLTIME
Location City:
Hartford
Location State:
CT
Work Location Type:
Hybrid
POSITION SUMMARY:
Radiology Partners (RP) is seeking a Regional Director, Outpatient IT Services that will be responsible for the oversight of all outpatient application and IT field services across a customer base. To be successful in this position, one must ensure efficient and timely delivery of outpatient application and field service operations and maintain high customer satisfaction levels. The Regional Outpatient IT Services Director role is a critical member of the IT organization providing outstanding client services and overseeing implementations and operations in support of RP practice directors, clinic managers, clients, and radiologists. 

This role supports locally in the Hartford, CT market. Candidates must be located in or within reasonable distance to Hartford, CT.

WHO WE ARE AND WHAT WE DO:
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

WHY RADIOLOGY PARTNERS:
  • Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
  • Compensation Reviews, Career Growth Opportunities
  • Flexible Remote Schedules
  • Generous PTO Plans and Paid Holidays
  • Proudly Certified as a Great Place to Work for Five Consecutive Years
POSITION DUTIES AND RESPONSIBILITIES:
  • Reviews business processes and recommends IT improvements to align with objectives.
  • Audits, maintains, and validates all applications while ensuring ownership.
  • Oversees system testing, upgrades, and software training.
  • Coordinates workflow processes and integration between applications.
  • Supports data analysts with report creation and modifications.
  • Manages vendor relationships, escalations, and contract negotiations.
  • Leads and develops staff, including hiring, training, and performance management.
  • Ensures high service standards and collaboration across departments.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
  • Bachelor’s degree in Computer Science or related field; 8–10 years in Healthcare IT.
  • Expertise in RIS/imaging workflows, PACS, HL7, and application support.
  • Knowledge of relevant industry standards including IT Service Management and Project Management. 
  • Proven leadership skills and experience managing and developing teams in different geographical locations. 
  • Working experience in managing client relationships with a service excellence focus. 
  • Ability to analyze complex data for business decisions and process improvements.
  • Experience with system troubleshooting, desktop support, and technical issue resolution.
COMPENSATION:
The salary range for this position is $115K-$130K. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages:
Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email recruiting@radpartners.com to notify our team.

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