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General information

Job Title
Radiology Clinical Communication Specialist - PRN
Functional Area
Teammate - Call Center
City
Remote
Work Location Type
Remote
Employment Type
PRN

Description & Requirements

Position Description & Requirements

practice OVERVIEW

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Our support team is a vital force within the practice, using their gifts and talents to improve the overall healthcare experience. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

*Candidates must be able to commit to 20 hours/week for PRN, including Friday - Sunday availability.

Position Summary

Radiology Partners is seeking a Clinical Communications Specialist to join our Results Communication Team.  You will be responsible for relaying urgent and non-urgent medical results across a designated physician practice and multiple hospital systems.

Position Duties and Responsibilities

       Problem solving for patients, referring physicians, technologists and radiologists

       Facilitating call patching from referring physicians to radiologists and radiologists to referring physicians

       Call STAT reads and pertinent positives to our referring physicians on behalf of our radiologists. Ensure results are given to a health care professional who is accountable for the patient.

       Answer general questions around reporting and tests (as appropriate and within HIPAA guidelines)

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

       Associates degree or equivalent healthcare experience is preferred, Bachelor’s degree highly preferred

       Minimum 2 years Radiology technology experience required

       Medical terminology and previous healthcare experience are a must

       Prior experience with EMR and PACS systems required

       Candidates must have exceptional customer service skills

       Exceptional communication skills – verbal and written

       Technical in nature with the ability to multi-task and work independently with a high sense of urgency

       Microsoft Office Suite including Excel, Word, PowerPoint and Outlook

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

The hourly range for this position is $17.00 - $24.00. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

  • : When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.