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General information

Job Title
Radiology Service Coordinator (1:00-9:00pm) Monday-Friday
Functional Area
Teammate - Call Center
City
Mesa
Work Location Type
Hybrid
State
AZ
Employment Type
Full-time (30+ hrs/week)/FULLTIME

Description & Requirements

Position Description & Requirements
POSITION SUMMARY
The Radiology Services Coordinator provides support to our Radiologists and clients, ensuring timely reading of exams. They troubleshoot problems related to IT issues, answer phone calls from clients, and fulfill requests from Radiologist. This is a very autonomous position and is an ideal fit for energetic, solution driven people who enjoy learning and partnering with others. The individuals we are looking for should be self-starters, tenacious, and comfortable speaking up when they have questions or ideas. 

WHO WE ARE AND WHAT WE DO
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. 

WHY RADIOLOGY PARTNERS 
  • Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. 
  • Compensation Reviews, Career Growth Opportunities 
  • Flexible Schedules 
  • Generous PTO Plans and Paid Holidays 
  • Proudly Certified as a Great Place to Work for Five Consecutive Years 

POSITION DUTIES AND RESPONSIBILITIES  
  • Monitor systems and worklists, escalating issues per procedure 
  • Ensure exam accuracy and run required reports 
  • Communicate with Radiologists, physicians, and clients as needed 
  • Handle incoming support calls and make outgoing calls (non-sales) 
  • Perform data entry and maintain clear communication with team members 

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
  • Background in Service Desk, Tech Support, Call Center, or Customer Service roles 
  • Strong communication skills and creative problem-solving abilities 
  • Comfortable working independently in a fast-paced, continuously improving environment 
  • Proficient in Microsoft Office Suite and following documented procedures
  • Familiarity with medical terminology, PACS, and EHR/EMR systems 


Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. 

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. 

Radiology Partners participates in E-verify. 

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com to notify our team.