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General information

Job Title
Radiology Service Coordinator-Remote
Functional Area
Teammate - Operations
City
Remote
Work Location Type
Remote
Employment Type
Full-time (30+ hrs/week)/FULLTIME

Description & Requirements

Position Description & Requirements

POSITION SUMMARY:
As a Radiology Coordinator, you will play a vital role within our radiology team by offering technical, clinical, and communication support to both our radiologists and clinical clientele. This position serves as a crucial link between our Infinity Management managed services divisions and our esteemed team of nationally recognized radiologists. To excel in this role, the Radiology Coordinator should possess a profound understanding of healthcare and radiology information systems. Proficiency in navigating PACS, RIS, and voice recognition systems is essential. The ideal candidate will demonstrate adaptability by taking on tasks that may extend beyond their typical expertise. Attention to detail and effective communication, whether in technical or layman's terms, are paramount when engaging with our diverse audience, which includes both radiology and clinical staff at our customer hospitals. In addition to liaising between radiologists, the IT department, referring physicians, and other administrative units, the candidate must exhibit strong teamwork skills and the ability to navigate various personalities, contributing to a positive work atmosphere. We are seeking an individual with a user-centered approach, a dedication to collaborative teamwork, and a commitment to embodying Infinity Management's Core Purpose and upholding our Core Values.

Shift: 3:30pm-12:00am CST, rotating weekends and holidays

WHO WE ARE AND WHAT WE DO:
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

WHY RADIOLOGY PARTNERS:
  • Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
  • Compensation Reviews, Career Growth Opportunities
  • Flexible Remote Schedules
  • Generous PTO Plans and Paid Holidays
  • Proudly Certified as a Great Place to Work for Five Consecutive Years

POSITION DUTIES AND RESPONSIBILITIES:
  • Handle incoming telephone calls from referring physicians. Verify the caller's identity and promptly locate the requested information. Relay both STAT and non-STAT results to the inquiring physician or connect them to a qualified radiologist or radiology subspecialist when necessary.
  • Act as a liaison between the hospital, clinical contacts, and the onduty radiologists. Ensure effective communication between these parties.
  • Ensure that all examinations are prepared for interpretation by attaching relevant prior exams, notes, and documents to the studies as needed. Collaborate with customer staff and technicians to obtain any missing information required by the Radiologist.
  • Monitor the Imaging worklists and balance the workload as required, ensuring efficient workflow.
  • Coordinate efforts to maintain a safe work environment. Report any issues related to facilities or technology systems promptly.
  • Collaborate with new Radiologists and support staff to provide orientation on systems, scheduling, and operational requirements to ensure a smooth integration into the team.
  • Maintain strict confidentiality in handling patient information and sensitive data at all times. These responsibilities are critical to ensuring the efficient operation of our radiology department and delivering high-quality service to our patients and referring physicians.

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
  • Bachelor degree in Computer Science, Information Technology or equivalent experience preferred
  • 5+ years of experience working in a technical healthcare environment where multiple information systems are utilized
  • Background in radiology, interventional radiology, or radiology administration is preferred, demonstrating a solid understanding of the healthcare radiology field
  • Familiarity with industry-specific systems is preferred, including PACS (Fuji, Intelerad), RIS (Merge, Fuji), Voice Recognition (PowerScribe), HER/EMR (Meditech, CPSI, McKesson), Clario
  • A solid understanding of radiology applications and workflow processes within a healthcare setting

COMPENSATION:
The starting hourly range for this position is $23-$25/hr. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages:
Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email recruiting@radpartners.com to notify our team.