Company Home Page

POSITION SUMMARY

 The Radiology Partners IT Team is seeking a driven, high-performing, experienced IT Imaging Services (IIS) Optimization Manager aimed at improving the efficiency, performance, and scalability of our IT infrastructure, systems, and processes. The ideal candidate would assist in managing and supporting the Radiology Partners solutions and services. Additionally, the candidate will be responsible for identifying areas for optimization, leading cross-functional projects, and implementing best practices to ensure that our IT operations support business growth, reduce costs, and enhance overall system performance. This role will work remotely with end users who utilize the provided Radiology Partners IT systems. The candidate must have the skills to identify, communicate, and resolve IT Imaging System issues to maximize the efficiency and benefit of the Radiology Partners IT team. This role requires a highly motivated team member dedicated to delivering value and exceptional personalized customer experiences.

Candidate must be located in the MST Time Zone, PST is okay as well. Prefer candidates located in CO.

WHO WE ARE AND WHAT WE DO 

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. 

 WHY RADIOLOGY PARTNERS 

• Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from. 

 • Compensation Reviews, Career Growth Opportunities 

 • Flexible Hybrid Schedules 

 • Generous PTO Plans and Paid Holidays 

 • Proudly Certified as a Great Place to Work for Five Consecutive Years 

 POSITION DUTIES AND RESPONSIBILITIES 

• Align optimization efforts with business and IT goals, collaborating with cross-functional teams and acting as a liaison across service lanes. 
• Identify and resolve inefficiencies in IT systems and workflows, driving continuous improvement and resource utilization. 
•  Oversee ServiceNow Problem Ticket management, system monitoring tools, and ensure timely issue resolution and communication. 
•  Manage optimization projects from planning to execution, ensuring alignment with strategic objectives, compliance, and measurable results. 
•  Provide advanced support for clinical IT systems including PACS, VNA, VR, AI platforms, and troubleshooting VPNs and system integrations.
• Coordinate vendor support, manage downtimes, upgrades, and maintain detailed documentation of issues and resolutions. 
•  Foster a culture of innovation, collaboration, and customer success while providing guidance, training, and performance management to the team.
• Up to 25% travel 
• Occasional on-call to support the practices 

 DESIRED PROFESSIONAL SKILLS AND EXPERIENCE 

• Candidate must be located in the MST Time Zone, PST is okay as well. Prefer candidates located in CO.
•  Minimum of 5-7 years of experience in IT management, with a focus on system performance, optimization, and process improvement. 
• Bachelor’s degree in health information systems or a related discipline preferred, or five years or more of diverse work experience in IT. Healthcare experience, particularly in radiology, is favored. 
• Strong customer focus with a proven ability to understand customer and stakeholder insights and develop strategies and IT solutions to meet these customer needs. 
• Strong analytical, problem-solving, and detail-oriented skills to diagnose issues, implement solutions, and identify areas for improvement. 
•  Proven leadership and team management experience, with a focus on mentoring staff and fostering collaboration across diverse teams. 
•  Excellent communication and interpersonal skills to align with organizational goals, present findings to senior leadership, and build strong client relationships. 
•  Proactive, customer-focused approach with a commitment to understanding and exceeding customer needs, while adapting quickly to new technologies. 
•  Demonstrates integrity, a positive attitude, and the ability to work independently or as part of a team to achieve common goals.

COMPENSATION 

 The salary range for this position is $90K-$110K. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. This role is also eligible for an annual discretionary bonus. In addition to this range, Radiology Partners offers competitive total rewards packages, which include health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements). 

 Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. 

 Radiology Partners participates in E-verify.

 Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email recruiting@radpartners.com to notify our team.