Description & Requirements
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WHO WE ARE AND WHAT WE DO:
Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
POSITION SUMMARY:
- Supports full lifecycle of outpatient applications in multiple markets
- Supports implementation teams to complete outpatient application upgrades, rollouts to new sites, migrations and conversions projects and process improvement initiatives
- Supports application maintenance, image data transfers and onboarding new radiologists
- Works with Regional Outpatient IT Directors, Enterprise IT Support, other IT teams and Operations to ensure the needs of RP radiologists are met
- Works incidents and service request assigned to them in ServiceNow within defined SLAs and quality measures
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
- · BAchelor’s degree in Health Information Systems or a related discipline, work experience in IT; or the equivalent in education and information technology work experience.
- · Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from
- · Compensation Reviews and Career Growth Opportunities
- · Flexible Remote Schedules
- Generous PTO Plans and Paid Holidays
- 2-3 years diverse IT experience.
- 2-3 years of clinical application support role; plus for knowledge with PACS, HL7, RIS, voice recognition systems.
- Healthcare experience, particularly in radiology, is favored.
- Working with a ticket management/service desk system; plus for ServiceNow experience
Why Radiology Partners: