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General information

Job Title
Refund Specialist
Functional Area
Teammate - Revenue Cycle
City
Austin
Work Location Type
On-site
State
TX
Employment Type
Full-time (30+ hrs/week)/FULLTIME

Description & Requirements

Position Description & Requirements
Position SummarY

Radiology Partners is seeking a Medical Reimbursement Specialist who will focus on reviewing and printing patient and insurance refunds. The Refund Clerk will analyze refunds which will include an overview of refund check printing and check registers being submitted to accounting.

Who We Are and WHat we DO

Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

WHy Radiology Partners and/OR Department:

·       Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.

·       Compensation Reviews, Career Growth Opportunities

·       Flexible Schedules

·       Generous PTO Plans and Paid Holidays

·       Great Place to Work Certified


Position Duties and Responsibilities

  • Review and print refund checks for accounts that are in a credit balance for multiple practices
  • Export refund check registers and submit to accounting
  • Review refund postings
  • Handle incoming returned checks for proper processing
  • Scan refund checks into a document system
  • Complete quarterly escheatment report
  • Research and resolve accounts that are in a credit balance
  • Research and resolve all refund request
  • Post refunds
  • Works with payor contract requirements for compliance purposes
  • Issues refund request denial letters based on contract and timely guidelines
  • Complete quarterly vendor credit balance report
  • Troubleshooting office equipment by following the series of instructions the machine offers. (ex: copier & paper folding machine, jamming issues)

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE

  • High school or GED highly preferred
  • 3+ years of relevant experience highly preferred
  • In depth knowledge of Medicare, Medicaid, commercial payer reimbursement policies and procedures
  • Excellent communication and problem-solving skills
  • Ability to work in a collaborative, team environment
  • Ability to be well organized, detail-oriented, in a fast-paced environment
  • Ability to think critically and identify the global impact across the revenue cycle with a solution-oriented approach
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.

Radiology Partners participates in E-verify.

Beware of Fraudulent Messages: 
Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in “@radpartners.com.” If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email talent@radpartners.com to notify our team.